Support
Email: dujar.coding@gmail.com
We answer within two business days, usually sooner.
Before you write
Lost your records? The honest answer first: Storybook encrypts everything with keys that exist only on your devices, so if you have lost every device with the app and your recovery kit, we cannot restore your records — nobody can. If you still have one working device, your records are on it; pair a new phone from there. If you have the recovery kit, it can restore your records onto a fresh install.
Subscription question? Billing, receipts, and cancellations are handled by Google Play or the App Store, in your store account's subscription settings. Cancelling never removes records from your devices.
Something looks wrong? Tell us what you did, what you expected, and what happened instead, plus your phone model and OS version. Settings → Diagnostics in the app describes your configuration in plain language if you want to include it.
Other pages
- Privacy policy — what is stored where, and by whom
- Terms of use
- Request deletion of your sync data